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The administration system is for authorized personnel only. Unauthorized access is strictly prohibited. If you need any assistance, click on Contact Us for more information.


For more information about our web-based training solutions or to arrange training for your organization, please call or email:

Vivid Learning Systems

5728 Bedford St

Pasco, WA 99301

Phone: (509) 545-1800

Customer Service

Phone: (800) 956-0333

Live Chat Support

Privacy Statement

Vivid Learning Systems, Inc. ("Vivid") takes your privacy seriously. The following discloses the privacy practices for the entire web site, our methods of enforcing strict security measures for your privacy, and our practices regarding this issue.

Personal Information
Vivid asks for your name, e-mail address, and other personal information when you register as a new student. Vivid's goal in collecting personal information is to provide you with the best customer service possible.

The primary purpose for the information we collect from you is to register you in our database so you can take courses, but also so we can contact you if a problem ever arises with the web site. Vivid may disclose aggregated user statistics (for example, 50% of students in a particular course scored higher than 80%) in order to describe our services to prospective partners, investors, and other third parties. We use your contact information to send you up to date information about new courses, promotions, and new procedures to follow while on the Vivid web site. Other than circumstances, where in good faith we believe the law requires a disclosure of information; we do not use your personal information for any other purposes. Further, we do not provide or sell this information to third parties, other than our business partners if you have given us permission to do so.

This web site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Vivid uses industry-standard efforts to safeguard the confidentiality of your personal identifiable information.

You play a significant role in the security of your personal information. A breach of your privacy can occur if you reveal your username and password to others. You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.

Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards such as the Forum, through e-mail, etc. - that information is subject to collection and use by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Furthermore, while we strive to protect your personal information, Vivid cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Although unlikely, it is possible that Vivid may inadvertently disclose your information in ways not contemplated by this privacy statement or even in direct contravention of it. Vivid will do its best to remedy such situations once brought to our attention.

Use of Cookies
Vivid uses cookies (a small file stored on your computer by a web site) to let us know about your activity on our web site; however, we do not store personal information about you using cookies.

If you prefer not to receive product information, have comments, would like to update or correct previously provided information, et cetera, please contact us at:

Vivid Learning Systems, Inc.
5728 Bedford Street
Pasco, WA 99301

Terms of Use

These terms and conditions of use apply exclusively to your access to and use of this web site and do not alter in any way the terms and conditions of any other agreement you may have with Vivid Learning Systems, Inc. ("Vivid") for products, services, or otherwise.

Vivid reserve the right to update these terms and conditions of use at any time without notice. Vivid may terminate or cancel your account at any time if you violate these terms and conditions. Your access and use of this web site provides your acknowledgment of and agreement to abide by these Terms and Conditions.

Copyright Notice
Copyright exists for all of the contents, site design, text, and graphics on this web site unless otherwise indicated. All rights are reserved. Site users shall not modify, transmit, license, create derivative works from, reproduce, download, disseminate, publish, "mirror" on another server, sell, or transfer, in any form or by any means, any materials contained in this web site.

Copyright Infringement
Respect for the intellectual property rights of others is a priority. If you believe there has been a use of your work in a way that constitutes copyright infringement, please contact Vivid with the information required pursuant to Title 17, United States Code, Section 512 (c)(2).

Restricted Rights
Vivid provide its products to government clients with Restricted Rights. Use, duplication, or disclosure by the U. S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable.

You are granted a limited, nonexclusive right to create a "hypertext" link to this web site provided that such link is to the entry page of this web site and does not portray Vivid, or any of its other products or services in a false, misleading, derogatory, or otherwise defamatory manner. Revocation of this limited right may occur at any time for any reason whatsoever. You may not use, frame, or utilize framing techniques to enclose any Vivid or FPA trademark, logo, or trade name or other proprietary information including the images found at the web site, the content of any text or the layout/design of any page, or any form contained on a page without the express written consent of Vivid.

Links to 3rd Party Web Sites
A link may exist between this web site and other web sites on the World Wide Web or Internet that have no affiliation with Vivid and/or are not under the control of Vivid in any manner. If you use these links, you may leave this web site. Vivid are not responsible for any of these sites, their products/services, or their content. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk.

Any material, information, or idea you transmit to or post on this web site by any means will be treated as non- confidential and nonproprietary and may be disseminated or used by Vivid or their parent companies or affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products. Notwithstanding the foregoing, use of all personal data provided to Vivid will be in accordance with the web site Privacy Statement. Vivid prohibit users of this web site from posting libelous comments, profanity, or other inappropriate material.

To the fullest extent allowed by law, Vivid hereby disclaim all warranties, express, implied, and statutory, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non- infringement of third party rights. Although Vivid use reasonable efforts to provide accurate and current information as well as compliance with Federal, State, and local regulations, Vivid do not warrant the accuracy or completeness of the course contents or full compliance with regulations. Further, Vivid do not warrant that access to the service and the web site will be uninterrupted, error-free, or without compromise or infiltration of security systems.

Limit of Liability
Vivid and their parent companies and affiliates will not be liable to you or any third party claiming through you for any damages in connection with the use or inability to use the service and the site or any content appearing on the site. In no event will Vivid, and their parent and affiliate companies be liable to you or any third party for any indirect, consequential, exemplary, punitive, special, or incidental damages, including without limitation, personal injury or death, loss of data, lost revenue, lost profits, loss of use or other economic advantage, change in applicable government regulations, regardless of the form of the action and regardless of whether Vivid have been advised of the possibility of such damage. Notwithstanding the foregoing limitations, in no event will the total, cumulative liability of Vivid for damages under this Agreement exceed the amount you tendered to Vivid under this Agreement.

General Provisions
Any controversy or claim arising out of or relating to these Terms and Conditions or enforcement of these Terms and Conditions will be governed by Washington law, excluding its conflict and choice of law principles. The exclusive jurisdiction and venue for any claims arising out of or related to this Agreement will lie in the Superior Court of Benton County in the State of Washington. The failure, neglect, or delay of Vivid to enforce any right or provision in these Terms and Conditions will not constitute a waiver of such right or provision. In the event that a court of competent jurisdiction finds any provision of these Terms and Conditions to be unlawful, invalid, or unenforce- able to any extent, the remaining portions will remain in full force and effect to the fullest extent permitted by law.